Get verified information about Brent Council complaints email & Phone number. Hazardous or clinical waste. If you wish to correspond with Brent Council online you should use the online form via … Watch the live web stream of the Planning meeting on Wednesday 10 March 2021 at 4pm. For missed collections of Household Waste (Refuse) and/or Recycling please check: It was available from 7.30am on the correct collection day. To comment or complain about Harrow Council's services please use the button below. Contact your council directly if you live in Scotland, or Northern Ireland. A charges will be made when West London residents bring certain types of waste to this Household Re-use and Recycling Centre. ... Standards Complaints; View All Your Council Sections Ivybridge Residents Design Woodlands Park (The Spinney) ... Find your Recycling and Waste collection day. Find out what you can recycle, when your recycling and rubbish is collected and how we work to keep your streets clean and tidy. Report a missed bin collection. Website information: Bins and waste. Brent Council introduces £35 charge for bulky waste collections & gives tips on how to avoid the charge. Report a Missed Domestic Waste Collection. Visit Homepage Comments. Book a Special Collection for bulky items Collections take place Monday to Friday. You can make a complaint in My Account. Submit a general enquiry. Complaints. It was placed at the kerbside at the front of your property. If you want to request a service or report a problem, such as a missed rubbish collection or a pothole, please visit our report or request services page instead. Refuse must be available from 7.30am (collection times may vary) DO NOT place refuse sacks on the kerb side prior to your collection day due to animals scavenging the black sacks and causing litter issues. The council will accept complaints from third parties who have the customer’s permission to act on their behalf in making a complaint. Book a slot to visit the Harrow Recycling Centre. You should only use this form to make a complaint. A charge will apply for this service. Missed bin collections. The charges apply to waste created by building and landscaping works including: 1. You will need a valid debit or credit card to make payment. The reminder is being issued as the council continues its blitz on fly-tippers blighting the borough. However, green campaigners say the plans are flawed as recycled rubbish will be crushed together limiting its quality and use. This can be any person or organisation such as a friend or relative, councillor or MP, solicitor or Citizens Advice. Residents who are unable to place their household waste at the kerbside, can apply for an assisted service. There is a separate complaints procedure (PDF) for the conduct of elected Members (also known as Councillors). The council will accept complaints from third parties who have the customer’s permission to act on their behalf in making a complaint. We should also remember that this improvement has come at a time of record pressure on budgets. What to do if your bin has gone missing. Collection Day. Find out if your council collects recycling, how to recycle household waste such as mobile phones, computers, packaging and green waste Recycling collections - GOV.UK Cookies on GOV.UK Email Customer Services on customer.services@brent.gov.uk. If you are not satisfied with the service you have received from us, you can make a formal complaint online. You can submit a complaint without registering for, or logging into, My Account, however you will not be able to track the progress of your complaint online. Not all issues can be dealt with by our formal complaints procedure. Find out the day and time that we collect your rubbish and recycling. Contact details for complaints. Any further collections will be chargeable at the full rate of £35. Acceptable items were placed out for recycling on the correct day and in … Thursday, 3 August 2017. Online Council Tax and Housing Benefits services will be unavailable between 5pm on Friday 5 March and 8am on Monday 8 March. If there isn’t enough information provided to enable us to make further enquiries, we may not be able to take any action. If you would like to complain about a Buckinghamshire Council service, let us know. If you are not satisfied with our service, find out how you can make a complaint. You can make a complaint anonymously but we won't be able to let you know the outcome. This can be any person or organisation such as a friend or relative, councillor or MP, solicitor or Citizens Advice. Title * Mr. First Name *. Abbey Road Transfer Station – only open for essential trade. The following services have their own specific appeals process: Details on how to appeal about the rejection of a planning application or a planning enforcement notice will be included in the decision notice sent to you. Closed Bank Holidays) All building and demolition material including plasterboard, tiles, windows, doors, timber and wooden flooring 2. Complain about Brent Council. From the Brent Council website. Visit Contact Page. Bricks, … Complaints about council services. Please enter all required information and then click on the 'Continue' button to move to the next screen. Garden waste collection sign up and pay. If you are not satisfied with our service, If you want to complain about a school you should raise it, Make a young person or children's social care complaint, Challenging a Penalty Charge Notice (parking ticket), The Local Government and Social Care Ombudsman. Your report will go straight to … Find information on how to make a complaint about children's social care services. Council has general household rubbish, recycling, green waste and kerbside collections. Waste and Street Cleansing Review - Waste Collection Implementation Meeting of One Council Overview and Scrutiny Committee, Wednesday 14 September 2011 7.30 pm (Item 4.) All building and demolition material including plasterboard, tiles, windows, doors, timber and … If you don't want to report an issue, you can make a formal complaint. Submit a comment or complaint For an overview of complaining and providing the council with feedback, you can also download our: 1. two stage corporate complaints policy and guidance 2. adults and children's complaints leaflet Request a bin lid repair. Elaine Henderson began by stating that Brent Friends of the Earth had welcomed the upgraded waste collection and street cleaning contract in 2007 and initiatives such as green boxes and bins were eco friendly and encouraged collection of recyclable waste. External link External link. Brent Council complaints contacts. Related link: Brent residents face fee for green waste collection as council reveals plans for £53m worth of cuts Harrow Recycling Centre. Find your bin collection day. Information about our domestic waste and recycling services. Brent Council provide a free service for the collection of clinical waste items, such as incontinence pads and hyperdomic needles. You can also submit a complaint on behalf of someone else through My Account. If you are reporting a missed collection please do not contact us on the day of collection. Then select your address and details of your collection day will be displayed. Please note a charge will apply for the type of items that you wouldn’t take with you when moving house, such as. To find out which day your recycling, food waste and refuse will be collected, please enter your address or postcode to the My Property facility situated at the bottom of this page. The complaints come as Brent Council consults on plans that will encourage more recycling and reduce the cost of sending rubbish to landfill. The complaints line is 020 8937 1234. It's quicker, you can monitor the progress of your complaints and view your previous cases. Recycling and waste. Find out about bin collection in your suburb (including bin collection calendar), rubbish trucks and kerbside collection. Contact information for bins and waste. Please wait until the day after, as your bin can be collected any time until 10pm. Go to their website. i) The total number of complaints received by the Council regarding waste collection annually over the past 5 years. Missed Collection. Information on how to complain or making a complaint and who to contact - including the separate complaints procedures for schools and social care, and complaints by children and young people. If you want to complain about a school you should raise it directly with the school concerned. Independent advice - Brent Citizens Advice Bureau, Independent advice - Brent Community Law Centre, Challenge your Penalty Charge Notice (PCN), Challenge a Housing Benefit/Council Tax Benefit decision. What to do if you have extra waste. If you have tried reporting the problem and it has not been resolved, you can make an official complaint. Help taking out your bins. Brent Council Household Clinical Waste Collection. We will aim to collect your bin the day after you have reported it to us … Watch the live web stream of the Planning meeting on Wednesday 10 March 2021 at 4pm. This is often the quickest way to get your issue resolved. Telephone switchboard: 01274 432111. Call Customer Services on 020 8937 1234. Request a special collection for bulky items. Which day is my collection day? Use this comments section to discuss problems you have had with Brent Council, or how they have handled your complaints. Telephone: 023 8083 3005 (lines are open Monday - Friday 8:30am - 5pm. Sign in to My Account and submit a complaint. Find out what you can recycle in Brent and where, check collection days, report a missed bin collection and get information on hazardous and clinical waste. Check your collection day here. Wembley, HA9 0FJ. Order food bio bags. Cancel an existing collection. According to the council the scheme will save them £400,000 a year but some of the savings will be used to fund an increase in the collection of other recyclables such as glass and paper from fortnightly to weekly. Order new or additional bins / sacks. Since September 2014 we are also providing grounds maintenance and burials services. (link is external) icon/rightarrow. This story, about the very low number of complaints at Brent Council, deserves more publicity.Officers have worked hard over some years to improve the handling of complaints, and to sort out any issues identified. If you cannot book online please call 020 8937 5050. Full details of the decision "Waste Contract Performance" Chris Whyte (Head of Environment Management) introduced the report and answered questions from Councillors on the performance of the Council’s Waste Services Contract with Veolia, specifically with respect to waste and recycling, street cleansing, missed collections and complaints. FREEPOST BRADFORD COUNCIL (Please write "Complaints Unit" on the back of the envelope) My complaint is about an elected Member. Last Name *. Make sure you provide as much information as possible when submitting a complaint in this way. Find information on what to do if you have a concern or a complaint about Adult Social Services. You can select your own collection day; up to 8 weeks in advance.If you are a landlord , you can now use our collection service to dispose of items when a tenant is moving out of a property.If you are in receipt of Council Tax Support or Housing Benefit you will be entitled to one free collection per year (April to March). commercial waste (1) community (2) community led housing (1) community right to bid (1) community safety (6) community trigger (1) complaints (5) conservation (4) constitution (1) consultation (1) consultations (2) Contaminated land (1) coronavirus (11) council decisions (1) council leader (1) council meetings (1) council meetings and agendas (1) Bulky waste collections. No public use allowed.Mondays to Saturdays from 07:30 to 15:30 and Sundays from 08:30 to 15:30. Veolia currently has a nine year contract with Brent Council which began in April 2014, to provide recycling and refuse collections and street cleansing. You can report issues directly to a service area via the contact us forms without using our formal complaints procedure. More to come soon. Cllr Roxanne Mashari, lead member for environment and neighbourhoods, said: “Bulky waste collection is offered for free in Brent at a time when other councils are responding to financial pressures by charging for these types of services. Phone or write in the first instance. If you believe we are responsible for any loss, damage, negligence, or hurt, find out how you can make a compensation claim. Recycling and rubbish. Postcode * Find Address. We've matched this postcode to London Borough of Brent . Address: Brent Civic Centre, Recycling and Waste, 5th Floor, Engineers Way, Wembley HA9 0FJ. If you do not agree with a parking ticket you have been issued, you can make a penalty charge notice (PCN) appeal. ... Brent Civic Centre, Engineers Way, Wembley HA9 0FJ. If you feel a councillor has breached the Brent Members’ Code of Conduct, find out how you can complain..