This emergency service operates when our offices are closed. Toggle Search. For more information view the Repairs Charter. If you have a complaint, phone 01294 310000, or complete a customer comments forms. Council emergency services when our offices are closed Emergency housing: call the out of hours team: 0800 032 5968. You must not leave, or be outside of your home except where necessary. If something needs repairing and is a risk to health or safety, it’s treated as an emergency. Council leaseholders and tenants can report a repair, including repairs in communal areas, in three ways: Request a repair online Or call us on 0800 023 4499 (free from landlines mobiles). Garden maintenance. Emergency housing repairs We have an emergency repair service to deal with urgent repairs outside normal working hours. Homeless services. Door entry and lift repairs are handled by our Support Services section. Lambeth housing management for council property enquiries such as emergency housing repairs. An emergency is a serious, unexpected, and sometimes dangerous situation requiring immediate action. Call 0141 618 7200 during office hours Call 0800 121 4466 at all other times. Council contacts Contact Number Council out of hours emergencies For genuine emergencies concerning drainage, flooding, street lighting, building and electrical repairs, highways. Call freephone 0800 111 999. Reporting non-emergency council house repairs Due to current coronavirus restrictions it is not possible to report standard repairs. Depending on the repair type, someone will be sent out to the property, either within the day or 24 hours of that job being generated. Report an emergency repair out of hours You can call 01978 298993 (this can be used to report emergency repairs when your local housing office is closed). Or call us on 0800 023 4499 (free from landlines mobiles). Repairs operatives will wear PPE including a face covering. If you need to report an emergency repair outside these hours or on bank holidays, call 020 8748 8588. Repairs and Maintenance Handbook (pdf 3.7MB). You can now access community testing in Harlow to find out if you might have the virus without symptoms. This number is available 24 hours per day, every day. In an emergency, call 0800 023 4499. This service is … Link to Southwark Council's home page. Report a … Report a repair to your home. Please click the following link to resend the code. For an emergency heating repair, please call the freephone number 0800 018 6050 (option 1). Emergency repairs include: A serious water pipe leak No heating, no hot water Total failure of electrical supply Insecure property If you are a council tenant and require an emergency repair to your property please call 01506 280000. An emergency repair will be carried out within 24 hours, usually on the day it was reported. Sometimes emergency repairs are needed outside office hours. All calls are recorded. For your safety, please report emergencies to the Contact Centre or the council's out-of-hours emergency service on 01895 556600. Emergency repairs. You'll have at least 24 hours' notice of an appointment except in an emergency. Examples of emergency repairs… Emergency repairs like loss of heating in winter or a burst pipe will be carried out on the same day, usually within four hours Urgent repairs like broken windows or blocked drains or loss of hot water will be fixed within two days Request a non-urgent repair online External link. We’re closing the repairs customer service centre for essential training on our new appointment booking system. For out-of-hours emergency If you don’t already have a My eAccount register now. To report out-of-hours emergency repairs, including lift repairs, call 0800 181744 from a landline or (020) 8825 5682 with a mobile. We may carry out a temporary repair until we can carry out a full repair during normal working hours. Doing your own alterations and improvements . Do not submit an emergency repair online or by email – if it is an emergency we need to know immediately via telephone. Coronavirus (COVID-19) During this difficult period, we are experiencing significant pressures and need to prioritise the services we deliver. You can use the repairs and maintenance handbook to help you. We aim to attend emergency repairs within three hours and complete the repair within 24 hours. Annual gas servicing for council tenants . If you are having trouble with this form you can try logging in here. Right To Repair. (pdf, 2 MB) For emergency repairs between 5pm and 9am Monday to Friday and over the weekend call 01708 756699. You can report a repair by phoning 0300 300 0300, or you can email your non-emergency repair to the Customer Service Centre at: repairs@renfrewshire.gov.uk.If you email your repair to us, please ensure you include your name, address and contact telephone number as well as details of the repair. They will also clean any surfaces touched, and remove any waste and belongings from the work area at the end of each day. If you’re a tenant in temporary accommodation, contact the duty line on 020 8753 4008 between 9am and 5pm, Monday to Friday. Call 101 or your nearest police station. Council services are currently significantly disrupted due to a serious cyberattack, and you may experience difficulty contacting us or using our services. Emergency repairs In an emergency, call . Emergency repairs will still be carried out.You can report a number of issues electronically, including Council Housing Repairs by clicking the 'Report It' … Repairs information for council tenants Covid-19 (coronavirus) | Coronavirus national rules (external link) | How to get a Covid-19 test if you have symptoms (external … Staying safe. Request a council house repair . Someone will speak to you to offer you an appointment and we'll confirm this time and date before the appointment. Charges We do not charge for an emergency Emergency repairs in office hours: Monday - Thursday 8.30am - 5.00pm and Friday 8.30am - 4.30pm - 01792 635100 Page last updated 14.14 22.05.2020 A to Z of services Report online or call 0300 300 0380. If we need access to your home, we’ll try to give you at least 24 hours' notice and arrange a convenient time to visit. Call 0300 300 0300. Generally you won't get charged for repairs, but if the damage was caused by a tenant, family member or visitor, we will recharge the tenant for the repairs. To read more about which repairs are classed as an emergency, or a priority, see the Emergency repairs page. This service is for emergency repairs only. All services Home; Housing ... For emergency repairs please call 0800 952 4444 or 020 7525 2600. Non emergency repairs should be reported online by logging into your MySouthwark account and selecting the Housing repairs tab. Please use the Request an emergency housing repair online form. This service deals with the most urgent repairs. Creating a "My Account" gives you quick and secure access to many of our services including council tax and benefits. If you wish to report an0345 608. Emergency Repairs Emergency or urgent repairs must be reported to us immediately by calling 0300 123 4000. Emergency out-of-hours repairs For emergency repairs outside of normal working hours, you should phone the repairs operation centre (ROC) on freephone 0800 952 5555. Emergency telephone numbers Service Number North Tyneside Council Emergency Response 0330 333 7475 Adult Social Care (office hours) (0191) 643 2777 Care Call out of hours (children and adults) 0330 333 7475 Deaf/Hearing Repairs - council property; Emergency repairs; Outside normal office hours (weekends, bank holidays and evenings between 5pm and 8am) we only handle emergency repairs. Emergency council services. An emergency repair is something that needs to be fixed quickly because it is a danger to health or safety. If a repair is very urgent (for example, it is a danger to health and safety or security) and cannot wait until the next working day, you can call the Housing Direct emergency service: We may carry out a temporary repair until we can carry out a full repair during normal working hours. Door entry and lift repairs. Find emergency contact numbers to report abuse, risk to a vulnerable person, emergency housing situation, homelessness or stray animals. The Council will take action to remove danger and prevent further damage to property. Emergency repairs will be made where there is a possible risk to the tenant, the public or the environment if the work is not carried out immediately. To report emergencies outside our working hours and on bank holidays, call us on 020 7926 6666. Request a repair to a council property The council has to fix urgent problems in council owned homes which could affect the tenant’s health, safety or security within a certain period. They will not ask you to sign to confirm when a repair is complete. Council tenants Repairs and maintenance Repairs and maintenance Report a repair You can report all repairs, including gas and water, to ext. If you have an emergency 8am to 6pm Monday to Friday, call the repair centre immediately on 020 8583 4000. Emergency housing repairs. Council housing repairs You can report repairs that need doing online or by phone, arrange your own repairs, or make use of our Handyperson Service if you are 60 years or over. HomeHousingCouncil tenantsReporting repairs. An emergency repair: Would cause danger to your health; Be a risk to your safety ; Potentially cause serious damage to a property; Permanent repair We have an emergency repair service to deal with urgent repairs outside normal working hours. Any follow-on works will be carried out Council leaseholders and tenants can report a repair, including repairs in communal areas, in three ways: Or call us on 0800 023 4499 (free from landlines mobiles). If you have a repair emergency, please call 0800 018 6050 (option 2) and do not use this system. We carry out the most urgent repairs first. Report an emergency repair out of hours You can call 01978 298993 (this can be used to report emergency repairs when your local housing office is closed). Residents who contact the repairs customer service centre during this time will only be able to raise emergency repairs. × Reporting housing repairs. If the problem poses a danger to your health or security you should call Housing Direct. We will look into your complaint. The repairs customer service centre will be closed for the afternoon from 1pm on Tuesday 9 March 2021. Smell gas? Repair work may only be done to make the situation safe. severe water leaks; total loss of water supply or electricity; intermittent electricity supply, sparks, bare wires; water entering your electrical system ; blocked soil pipes or stacks; We will attend within 24 hours. Emergency repairs are classed as “turn up and make safe” where we will remove the cause of the emergency immediately. Emergency repairs What is an emergency repair? Report it to the national gas emergency service immediately. Housing repair emergencies. Council leaseholders and tenants can report a repair, including repairs in communal areas, in three ways: Request a repair online. Emergency repairs To request an emergency repair, call us on 020 7926 6000, Monday-Friday 8.00am-8.00pm and Saturday 8.00am-1.00pm. Request a council house repair Repairs and maintenance responsibilities. For any other housing repairs, you can: Complete an online form below. Emergency Council house repairs 03456 08 12 03 Police, Ambulance and Fire 999 Gas leaks and emergencies 0800 111 999 Electricity loss and emergencies 0800 300 999 Water and waste water services 0845 600 8855 To report emergencies outside our working hours and on bank holidays, call us on . An emergency is any defect that is an immediate danger to your safety, security, health or something that may lead to serious damage to the property. Alternatively, residents can email us at housing.repairs@lbhf.gov.uk and we will respond within 48 hours. We will make sure you and your home are safe on our first visit. Sometimes emergency repairs are needed outside office hours. 01942 404040 Emergency repairs to council houses To request an emergency repair, call 01793 445503. Roads, flooding and street lighting fault emergencies. We have sent another confirmation email to the address registered on your account. To report housing repairs that is a threat to life, press 2 To report an adult or child social care emergency, press 3 or call 029 2078 8570 To report a parks or highways emergency, press 5 To report a101 Anyone who needs to raise a regular repair, or who needs an update on an existing repair, should call us before 1pm on Tuesday 9 March, or after 8am on Wednesday 10 March when we will be open as usual. Skip to content. Please try again by clicking on the link in the email we sent to you when you gave us your username and email. If you are still unhappy, you should follow our formal complaints procedure. Contact us about a repair. What is an emergency? Report a repair; Emergency repairs ... You can't request emergency repairs online. Find out more about rechargeable council housing repairs. Emergency phone numbers | Swindon Borough Council Skip to content Skip to main navigation swindon.gov.uk This service deals with the most urgent repairs. Close Planned repairs programmes. Council house repairs. Advice for council tenants about asbestos. Call our contact centre for free on landlines and mobiles. Emergency housing repairs If you have an emergency 8am to 6pm Monday to Friday , call the repair centre immediately on 020 8583 4000 . You must allow our staff and contractors access to your property to carry out repairs. You can report a Council Housing Repair by submitting an online form: Report a Council Housing Repair Or alternatively, you can contact Housing Repairs on 01352 701660 (during office hours). Urgent (priority) - within 24 hours Urgent priority repairs are where the welfare of the resident or the fabric of the property could be compromised if left unattended. If it's outside office hours and your repair is an emergency, please use the emergency contact details shown on this page. During the national lockdown which began on 5 January, the repairs service will only deal with emergency and urgent calls until further notice to minimise visits to residents’ homes. Home Housing and garages Repairs and maintenance Coronavirus National lockdown rules apply in Harlow. MySouthwark. An emergency repair is something that needs to be fixed quickly because it is a danger to health or safety, for example: no heating or hot water; no electricity; dirty water coming up through plug holes or toilets; a damaged door or window has left your home insecure; a severe leak or burst pipe; a leak that is affecting the electrics You can now access community testing in Harlow to find out if you might have the virus without symptoms. elders, residents with disabilities or expectant mothers. For emergency out of hours repairs contact Wandsworth Emergency Control (WEC) on 020 8871 7490. Delivering information for individuals, businesses and organisations about this area in the Yorkshire Pennines area of England . H&F Maintenance is responsible for repairs to council and leasehold properties including garages. Tenant improvements. Dangerous buildings. National lockdown rules apply in Harlow. All council tenants can report any required repairs by contacting the repairs centre using the contact details shown on this page. We will also take action to safeguard people at risk eg. Phone. We will be carrying out only emergency repairs until further notice. Request a repair to a council property to your local council - urgent problems, Right to Repair, health, safety, security Cookies on GOV.UK We use some essential cookies to … Call 0300 300 0300. Cookies on kirklees.gov.uk. Emergency repairs. Council house repairs. If you require an emergency repair, phone us immediately on 0800 188 4000. Alternatively, you can book a repair by using the freephone number 0800 018 6050 (option 2). If a repair is very urgent (for example, it is a danger to health and safety or security) and cannot wait until the next working day, you can call the Housing Direct emergency service: 0800 694 3344. Request a repair. We aim to respond to emergency repairs within four hours. Ways to request a repair Repairs during the national lockdown from 5 January 2021. An emergency repair is something that needs to be fixed quickly because it is a danger to health or safety. Last updated Sep 24, 2020, 02:34PM, A leak - if the water cannot be turned off or the leak contained in the case of a severe leak or burst pipe, A leak - if it is affecting the electrics or another property, Dirty water back-surging from plug holes, toilets or other drainage, If broken glass is a danger to anyone's health or safety, An unsafe electrical fitting that is sparking or smoking, or there is bare wiring, A complete loss of cold, clean drinking water. Housing association tenants please contact your landlord. Out of hours social care services: 0800 731 6969 (freephone) or 0044 131 553 8286 (from outside UK). If that doesn’t work, please call us on 020 7527 2000. The emergency repair telephone number is 01325 405333. Reporting housing repairs Non emergency repairs should be reported online by logging into your MySouthwark account and selecting the Housing repairs tab.Before reporting a repair, please check your repairs rights and responsibilities. Do not submit an emergency repair online or by email – if it is an emergency we need to know immediately via telephone . We thank you for your patience whilst we carry out this essential training.